Customer Service Representative (6 months contract)

Socomec · 📍 Jakarta Pusat, Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
nego
Socomec is looking for a passionate and dedicated Customer Service Representative to join our team on a 6-month contract basis. In this role, you will be the first point of contact for our customers, providing excellent service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction. This is a great opportunity to gain valuable experience in customer service and contribute to a dynamic team.

📋 Tanggung Jawab Pekerjaan

Answering customer inquiries via phone, email, and chat.,Resolving customer complaints and issues promptly and professionally.,Providing product and service information to customers.,Assisting with order processing and tracking.,Maintaining accurate and up-to-date customer records.,Collaborating with other departments to ensure customer needs are met.,Providing feedback to improve products and services.,Participating in training and development programs.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business, Communications, or a related field.,Minimum of 1 year of experience in customer service or a related field.,Excellent communication and interpersonal skills.,Strong problem-solving and decision-making abilities.,Proficiency in using computer and customer service software.,Ability to work well under pressure and meet tight deadlines.,Fluency in Indonesian and English.,Professional and friendly demeanor.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementTeamworkTechnical proficiency
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait